Sudden iPhone Death Syndrome
My iPhone is attached to my hip – literally. If I don’t have it swinging in my hand as I walk, it is in my handbag and sits about hip level. It’s the last thing I look at before I go to bed at night, and the first thing I check in the morning while sipping my cup of coffee. I love my iPhone, and consider it one of my life necessities.
So you can imagine, on a lonely Saturday night, when I feared the worst had happened, that my trusty iPhone slash portable computer, slash camera, slash watch, slash Rolodex of friends whose numbers I don’t know as iPhone knows them for me, slash – well, phone – appeared to have fallen to its death, that a horrible sickening panic struck me.
How did the horror happen, you ask?
Last Saturday night, when my friend came down with strep throat at the last minute, I suddenly became plan-less. So, in an effort not to blow my Saturday night, and also to not completely waste my $40 blowout, I decided to shoot a video for my blog. It was an exceptionally warm winter California night, so I chose to shoot it on my patio. Looking for the best angle to optimize the image, umm okay, the image being me, I decided that I needed to have my iPhone placed as high as it could be. Every girl knows that when you take a picture from a high angle that you look your absolute skinniest – trust me, try it – and I decided that a skinny Janell image was exactly what this blog video was going to need.
So, at nine pm at night, and pitch black outside, I turned on my outside light. With some heavy masking tape, I proceeded to secure my iPhone to the stucco patio wall, placing it as high as I could possibly reach. When the iPhone was taped in position, and when my patio chair was placed at its perfect angle, I turned the camera to video, made sure the flash was on, and hit the 10 second delay so I would have just enough time to turn around and position myself for my first take.
I hadn’t even gotten back to the chair when I heard the sound of the tape ripping off of the stucco. As I turned around to run back to the wall, the last bit of tape gave way as I watched as my precious iPhone fell to the ground. And then somehow – it must have been the height and the force of the fall – it continued its trajectory to the left, and slipped off my balcony, falling four flights down to the ground.
I thought I was going to puke. I looked over the rail of my balcony, and I saw my precious iPhone on the neighboring property walkway. I knew, at this moment, that my iPhone chances of survival were minimal, to say the least. I threw on my flip-flops and ran down four flights of stairs as quickly as I could. Finally outside, I stood on the other side of my phone, as a large metal gate about 10 feet tall was standing in my way. There was only one thing I could do. I took a deep breath and proceeded to scale the gate, wishing the whole time I wasn’t in shorts and wearing slippery flip-flops.
I think I had one of those ‘amazeballs’ moments, when somehow you are able to do something that you truly didn’t think you were capable of. On any given day, if anyone would have shown you the gate and the prickly hedge that ran the length of the separating wall between the two buildings, you would have thought it impossible to scale. My super human strength was in full play this night, as this ‘beast’ of a girl somehow managed to climb the gate, hoist my legs over the top – yet scratching the shit out of them in the process – and jump over the 10 foot tall gate, landing squarely on my flip-flops.
As I held my breath, I picked up my iPhone. You can imagine my surprise to see that there wasn’t even a crack in the glass, and upon first glance it appeared to be working. I truly could not believe my luck, and sent out a few texts, emails and made a call just to make sure that everything was as it should be. I felt as lucky as if I had won the lottery that night, and was grateful that I had purchased an expensive cell phone case, as clearly, it was the only thing that saved my phone.
Two nights later however, when at a party, my iPhone’s flash didn’t work. I couldn’t figure it out. The following morning at work, when I took the case off, I noticed that the screen had popped out on the side of the phone, and upon closer inspection, my iPhone’s frame was bent all to hell. I guess I had been so relieved that it was in one piece I didn’t think to take off the protective case to check out the phone.
Okay, now I was back to that sick feeling in the pit of my stomach. A work colleague suggested I try calling the Mac store to make an appointment to bring my phone in. After 42 minutes on hold, I finally was able to get an appointment to see a ‘Mac Genius’ in two days. Fearing my iPhone wouldn’t last the two days I decided to google iPhone repair on the internet, and found a place ironically called…. LA iPhone Repair.
I frantically called the number, and spoke to a man named Eli who reassured me that ‘everything was fixable.’ Feeling somewhat hopeful, I could barely wait until the end of the day, so I could take it in after work and show him my phone, praying that he was indeed an iPhone doctor, and save my baby. I had a dentist’s appointment at the end of the day, so on my way to the appointment, I dropped off the phone with Eli and hoped that he truly was a miracle worker.
Now at the dentist, seated in the waiting room area, I went to pull out my iPhone to check my emails, but then remembered I was iPhone free. Even though I had just dropped off the phone, my brain was on auto-drive as my iPhone was such a part of my life, that playing with my phone was a habit, like smoking, one that is actually uncontrollable.
I felt naked, I felt uncomfortable, I felt unsafe and actually nervous without my iPhone. What would happen if there was an earthquake at this moment and I didn’t have my phone? How would I know the time without my phone? God forbid I should lose track of time and not make it back to the phone repair store in time, and yikes….have to live without my iPhone for the entire night. At this point panic started to set it, and I kept asking my dentist the time, to the point I was driving her nuts.
Finally, my teeth were deemed clean and healthy and I was in my car and headed back to LA iPhone Repair. Eli informed me that I needed a part, and he would order it, and it would only cost me $40 to fix my phone. I couldn’t believe it. Plus, on top of that, he had popped back in the screen, and straightened my frame, and my phone looked perfect. I went home happy, and he didn’t charge me a dime for the work he had done.
Four days later the part arrived, and I cheerily dropped off my iPhone. Eli said to come back in three hours. Unfortunately for me, when I returned to the store, I received bad news from Eli the iPhone doctor. He said something was wrong with the ‘mother board’ and all he was able to fix was the low beam flashlight. The high beam was not working, and he said it would be very expensive to fix. I would need to replace the phone or send it to Mac to have it fixed, as I had insurance on the phone.
I was disappointed, although it still was working better than before, and once again Eli – even though he had spent hours working on my phone – refused payment from me. His policy is that if he can’t fix your phone, he does not charge. Even when I offered, as he had spent time and had improved my phone, he would not take my money. In a city the size of Los Angeles, it’s nice to know that there are still good, honest people out there.
And at the end of the day, a week after this ‘iPhone tragedy’ had initially occurred, I was grateful that I had paid for insurance, and filed a claim to have my iPhone replaced. At least my phone was still working, and getting a refurbished iPhone—although not ideal, is still better than NO iPhone at all.
The week of worry had put things in perspective, and truthfully, I think we should always try to find the silver lining in every cloud, and be grateful when things are actually within our realm to somewhat easily deal with.
So the moral of this story is….
- Get the expensive case, trust me; it’s worth every penny you spend.
- OMG, we are more addicted to our devices that most of us even realize.
- And, I think my days of dangerous outdoor photography will not be an option for my new iPhone, as this girl has learned her lesson.
If you want to see this story unfold before your eyes, check out my You Tube video version below! (it was a crap load of work!)
Audio Link Below…..
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